Mail-in repair
Ship your device to us — see the estimated cost before you send it
Pick your device (add as many items as you want to ship in one box) and what's wrong with it, and we'll show a ballpark repair range right away. Submit the request and we email the ship-to address with packing instructions. Your firm quote comes after we inspect the device — no repair work starts until you approve it.
Already sent one in? Track your mail-in repair status. Warranty issue on a repair we already did? Start a warranty claim. Repairs carry a 90-day warranty on parts and workmanship; every mail-in claim is inspected and approved before covered work begins.
Ship-to address
We email our Eustis repair address and packing steps so you can buy your own label and pick the best tracked carrier.
Diagnostic & quote
We inspect, diagnose, and send a firm quote. The $40 diagnostic fee is waived if you approve the repair.
Discounted tracked shipping
Buy your inbound label on your status page at live USPS & UPS rates — tracking and insurance included. USPS labels are printable PDFs; UPS options include a scan-at-the-counter QR code (no printer needed). Shipping multiple items? Put them in one box and buy a single label. Return shipping is billed with your repair.
How mail-in repair works
- Step 1
Submit this form
Tell us the device and the issue. You see an estimated range instantly.
- Step 2
Get ship-to instructions
We email the Eustis repair address and packing instructions the same day.
- Step 3
We inspect & quote
Within one business day of arrival you get a firm, no-obligation quote.
- Step 4
Repair & return
Approve it and most repairs ship back within 3–5 business days, tracked.