Refund policy
Effective Date: September 2, 2026
At Tech2Go Repair, we want every customer to feel confident in their service. This policy explains when refunds may and may not be available.
Important note about parts orders
We do not accept refunds for services we order parts for. Once we have ordered parts specifically for your repair, the service is considered in progress and cannot be refunded.
Refund guidelines
- Refunds are reviewed on a case-by-case basis.
- We do not accept refunds for services we order parts for.
- Once parts have been ordered for your repair, the service is considered in progress and is no longer eligible for a refund.
- Diagnostic fees and deposits may be non-refundable once work has begun.
- If you believe you are due a refund, contact us at (352) 777-5531 with your ticket or invoice number.
Questions about refunds?
If you think you are owed a refund or want to discuss a charge, reach out with your ticket or invoice number and we will review it.
Frequently asked question
Can I get a refund if I change my mind after you order parts?
Refunds are reviewed case by case. We do not accept refunds for services we have already ordered parts for, and diagnostic fees or deposits may be non-refundable once work has begun. If you have questions about a specific charge, contact us at (352) 777-5531.